Lanier integrates with Ricoh
Sydney, 31st March 2014 – Ricoh Australia announced today that Lanier Australia will be integrating with the company to unite their managed services and product offerings under the Ricoh brand. Lanier was acquired by Ricoh Group in 2001 as part of a global acquisition and the announcement today is a key milestone in the Ricoh Group/Lanier global integration program.
Lanier will bring with it 300 employees and 8000 customers Australia-wide. Ricoh’s global network operates across 200 countries with sales of $US23 billion. Already a leading player, this integration boosts Ricoh’s market presence in Australia under one brand.
“We are taking two strong, profitable organisations and building a new, even stronger business in Australia,” said Les Richardson, Managing Director, Ricoh Australia. “The integration also lets us align even more closely with Ricoh’s global programs around delivering managed document and IT Services to customers. We will unite our range of managed services and product offerings under the same brand, enabling us to provide even greater value to customers right
across the business technology landscape.”
Changing business needs of customers is driving the transition to new technologies such as electronic workflow, Cloud-based and onsite managed services. This integration strengthens Ricoh’s capability across Australia by combining resources and expertise in these areas.
Specifically, Ricoh seeks to continuously expand services around workflow and document management and managed IT services, whilst continuing to supply best-of-breed print solutions to government, corporate and professional print organisations.
Underpinning Ricoh’s approach is the aim to provide solutions and services that enhance its customers’ productivity by reducing waste, cost and complexity. Ricoh, a carboNZeroCertTM certified organisation, remains the only company in the imaging technology services based industry to offer a Carbon Neutral printing program to its customers.
Ricoh is a global technology company specialising in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group, operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialised industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.
Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.